is there a way to test if it is the yellow developer?
-
-
In Yellow?
If yes try cleaning the laser slit glass with the wand in the front door. If you still have problem with yellow then you may have a yellow developer unit problem. If that is the case its time to call your tech back out.Comment
-
Thank you so much for all of your help.Comment
-
No one here commented on the invoice. 8 hours labor @ $90 per hr to install a transfer belt, drum, & developer unit. Something is wrong here. That work should take less than 1 hour. You have to tell the tech he fixes the machine for no additional charge or you don't pay the original invoice! If a tech can't diagnose that issue within 1 hour he doesn't know what he is doing, and you should call a different tech. I hate this type of crap, it gives all us techs a bad name. Plus that is a 15 yr old copier, why would you put $1500 into that old machine. You could get a newer C258 for around $2k.
Show the tech this post if you want to.Comment
-
Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...Comment
-
Try these patterns:
70% cyan image will not present the issue, but 11% cyan may. It's the 5% to 11% fill images that show finer quality issues.If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
-
IMG_0655 tells the whole story. in the 30% bars crossfeed you'll see distinct voids in black, cyan and magenta. Same voids can be seen even better on the individual 11% color pages: IMG_656, IMG_0657, IMG_0658. Causes for these voids can be:
* optical - dirty slit glass, fuzz obstructing the laser optical path (in the drum unit), dirty laser mirrors.
* charge - contaminated grid and/or charge wire. Problem can be moved to another color by swapping drums.
* drum - wear. Problem can be moved to another color by swapping drums.
* developing - observe the developer brush on the developing roller. Voids on the developing roller are caused by contamination under the doctor blade.
It can be any of these. Taking photos was a good idea.
I just dumped a lot of technical jargon on you. Ask more questions.=^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
-
We have moved the drums and the problem did not get better. I believe that you clean the silt glass with the wand that stays inside the machine, this has also been done several times and now I need a new wand cause the tech guy all but killed it. I can order another and try that. How would I observe the developer brush on the developing roller? You aren't anywhere near San Rafael are you?? lol This has been more help than the $1500 and I got a cool picture of the ventruvian man!Comment
-
You can buy just the pad for the cleaning wand. If that wand has sticky goo on the pad that can get on the laser windows which can cause print quality issues. Sounds like the tech you had was stupid enough to have used it that way and probably have sticky glue on one or all four of the laser windows.
Still curious about the 8 hours labor. Can you elaborate on that? Was he there for 8 hours straight, etcComment
Comment