Konica C364 - suddenly fine stripes in the print

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  • technics1210
    Technician

    Site Contributor
    • Oct 2020
    • 16

    #1

    Konica C364 - suddenly fine stripes in the print

    Hello,
    I have a c364. This always worked. Suddenly there are stripes in the expression.
    See Appendix.
    I've already cleaned everything without success...
    As well the placement of the printout isn't quite right. the frame is not quite...

    Do you have an idea to solve the problem?

    Thx Technics
    Attached Files
  • Ziggy
    Senior Tech

    Site Contributor
    VIP Subscriber
    500+ Posts
    • Feb 2018
    • 692

    #2
    Most of the time lines like this are caused by a faulty PH unit (Laser) . Sometimes the ribbon cable going to the PH unit will cause this

    Comment

    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5794

      #3
      remove transfer belt, clean both IDC sensors and replace the drum.
      see where you are at from there.
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

      Comment

      • copyman
        Owner / Technician

        Site Contributor
        2,500+ Posts
        • Sep 2005
        • 4609

        #4
        If lines only happening with black then replace black drum.

        Comment

        • kingarthur
          Service Manager

          1,000+ Posts
          • Feb 2008
          • 1321

          #5
          Looking at the top of the page, where the date and time is, I'd say the printhead also needs cleaning...
          Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

          Comment

          • technics1210
            Technician

            Site Contributor
            • Oct 2020
            • 16

            #6
            Originally posted by Synthohol
            remove transfer belt, clean both IDC sensors and replace the drum.
            see where you are at from there.
            Where can I find the IDC sensors?
            I have some C224, I think the transfer belt is the same. I will test...

            THX

            Comment

            • Synthohol
              Certified Konica Expert

              Site Contributor
              5,000+ Posts
              • Mar 2016
              • 5794

              #7
              idc.jpg
              remove belt, slide shutter to the right and clean the 2 clear IDC sensor windows in the red circle areas.
              We know a thing or two because we've seen a thing or two.
              The medication helps though...

              Comment

              • Hansoon
                Field Supervisor

                Site Contributor
                2,500+ Posts
                • Sep 2007
                • 3372

                #8
                If only with black, I would say K-drum. When with all colors the transfer belt cleaning blade.

                Wenn nur mit schwarz, wird es wohl eine defekte K-Bildtrommel sein, wenn auch bei Farbe eher ein verbrauchter Abstreifer in der Transferbandeinheit.

                Hans
                “Sent from my Intel 80286 using MS-DOS 2.0”

                Comment

                • copier tech
                  Field Supervisor

                  5,000+ Posts
                  • Jan 2014
                  • 8131

                  #9
                  Originally posted by technics1210
                  Hello,
                  I have a c364. This always worked. Suddenly there are stripes in the expression.
                  See Appendix.
                  I've already cleaned everything without success...
                  As well the placement of the printout isn't quite right. the frame is not quite...

                  Do you have an idea to solve the problem?

                  Thx Technics
                  Very common 'fault' Take out the black imaging unit & see if you can see the lines on the drum if you can then replace the black drum.



                  Let us eat, drink, and be merry, because tomorrow we may die!

                  For all your firmware & service manual needs please visit us at:

                  www.copierfirmware.co.uk - www.printerfirmware.co.uk

                  Comment

                  • tsbservice
                    Field tech

                    Site Contributor
                    5,000+ Posts
                    • May 2007
                    • 7965

                    #10
                    Like Markks said it's PH unit. So many fine lines all of the sudden can't be black drum at all.
                    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • copier tech
                      Field Supervisor

                      5,000+ Posts
                      • Jan 2014
                      • 8131

                      #11
                      Originally posted by tsbservice
                      Like Markks said it's PH unit. So many fine lines all of the sudden can't be black drum at all.
                      Am I missing something here!? looking the the OP sample image, black lines on the prints is usually caused by the black drum. Especially if colour prints are OK.

                      White lines / deletions would be the printhead.


                      Let us eat, drink, and be merry, because tomorrow we may die!

                      For all your firmware & service manual needs please visit us at:

                      www.copierfirmware.co.uk - www.printerfirmware.co.uk

                      Comment

                      • Ziggy
                        Senior Tech

                        Site Contributor
                        VIP Subscriber
                        500+ Posts
                        • Feb 2018
                        • 692

                        #12
                        Originally posted by copier tech

                        Am I missing something here!? looking the the OP sample image, black lines on the prints is usually caused by the black drum. Especially if colour prints are OK.

                        White lines / deletions would be the printhead.

                        OP hasn't said what the color prints look like but yes with sudden appearance of multiple fine lines it is more than likely a bad PH. I've seen it multiple times. On rare occasion I've seen the ribbon cable cause this. As far as the PH being responsible for white lines or deletions, that is if the PH glass gets dirty.

                        Comment

                        • Albonline
                          Service Manager

                          1,000+ Posts
                          • Sep 2008
                          • 1144

                          #13
                          Originally posted by tsbservice
                          Like Markks said it's PH unit. So many fine lines all of the sudden can't be black drum at all.
                          I too agree print head or its connections. some further testing is needed.

                          Comment

                          • technics1210
                            Technician

                            Site Contributor
                            • Oct 2020
                            • 16

                            #14
                            Hello,
                            sorry about the late response.
                            I replaced the drum and the transfer belt, without success.
                            I think the print head is defective.
                            Is it worth repairing or better using the printer as a spare parts donor?
                            Thanks

                            Comment

                            • tsbservice
                              Field tech

                              Site Contributor
                              5,000+ Posts
                              • May 2007
                              • 7965

                              #15
                              Originally posted by technics1210
                              Hello,
                              I have a c364. This always worked. Suddenly there are stripes in the expression.
                              See Appendix.
                              I've already cleaned everything without success...
                              As well the placement of the printout isn't quite right. the frame is not quite...

                              Do you have an idea to solve the problem?

                              Thx Technics

                              Originally posted by copier tech

                              Am I missing something here!? looking the the OP sample image, black lines on the prints is usually caused by the black drum. Especially if colour prints are OK.

                              White lines / deletions would be the printhead.

                              Originally posted by technics1210
                              Hello,
                              ...
                              I replaced the drum and the transfer belt, without success.
                              ​You learn every day
                              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                              Comment

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