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  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4616

    #16
    If the developer wasn't turning would machine still give a good level history reading? The OP said level was good at 6%. This is why I ruled out dev unit not turning.

    Comment

    • mrfuser
      Service Manager

      Site Contributor
      1,000+ Posts
      • May 2007
      • 1611

      #17
      It was indeed sd4 solenoid. First one I have seen die

      Comment

      • copyman
        Owner / Technician

        Site Contributor
        2,500+ Posts
        • Sep 2005
        • 4616

        #18
        Thanks for update. Good to know. Looks like it was a common problem and surprised I never saw it. I was servicing quite a few of the 4 & 4e series a few years back and never had that sol go bad.

        Does this only happen to higher volume machines? Does it happen with the 8 series or Kon Min fix it?

        Was there a bulletin on this? I've scanned the TSB's hundreds of times and don't recall seeing that.

        Comment

        • mrfuser
          Service Manager

          Site Contributor
          1,000+ Posts
          • May 2007
          • 1611

          #19
          First I’ve ever ran into this also in my 35 years. Annoying little repair

          Comment

          • copyman
            Owner / Technician

            Site Contributor
            2,500+ Posts
            • Sep 2005
            • 4616

            #20
            Originally posted by mrfuser
            First I’ve ever ran into this also in my 35 years. Annoying little repair
            May I ask what was meter on this machine?

            Comment

            • kingarthur
              Service Manager

              1,000+ Posts
              • Feb 2008
              • 1325

              #21
              Originally posted by copyman
              If the developer wasn't turning would machine still give a good level history reading? The OP said level was good at 6%. This is why I ruled out dev unit not turning.
              Yes, which is the annoying thing, no errors are usually displayed.
              Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

              Comment

              • KMFLT3CH
                Trusted Tech

                100+ Posts
                • May 2017
                • 226

                #22
                Originally posted by copyman
                Does this only happen to higher volume machines? Does it happen with the 8 series or Kon Min fix it?

                Was there a bulletin on this? I've scanned the TSB's hundreds of times and don't recall seeing that.
                Yes, I've replaced SD4 on a few 8 series, both low and high meter. It seems more common on the 4 series but we only have a few of these in the field now.
                No bulletin exists on this that I know of.

                Comment

                • mrfuser
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • May 2007
                  • 1611

                  #23
                  Meyer was about 150,000 total

                  Comment

                  • adfgdf
                    Technician
                    • Jan 2022
                    • 12

                    #24
                    Unfortunately, in all KM copiers and printers (and not only those) the solenoids might cause problems.
                    Usually, the (black) insulating material used to prevent noise - melts, causing the metal arm to stick and not return properly as the electro-magnet is not strong enough.
                    Usually you can fix that with a patent, by lowering the distance between the metal arm and the electro-magnet.

                    Comment

                    • femaster
                      Service Manager

                      1,000+ Posts
                      • May 2011
                      • 1482

                      #25
                      Wow, we have had hundreds of 4, 4e, 8 and 8e machines out in the field over the years (606 machines past and present to be exact), and to date have yet to see a single solenoid (SD4) failure. Keeping my fingers and toes crossed!!
                      A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                      My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

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