Hi,
Don't know the small models that well but had a new customer call that I serviced. Getting a fine line when copying or scanning using ADF. Printing & copying from glass is good. Of course I know this is usually a spot of dirt or ink on the slit glass but not in this case. I got the line to go away by opening top of scanner & cleaning optics & underside of slit glass. Lasted 2 weeks and same line is back! Stopped back yesterday and slit glass is clean.
Checked Kon/Min knowledge base and didn't see anything.
Any ideas appreciated.
Thanks in advance
Don't know the small models that well but had a new customer call that I serviced. Getting a fine line when copying or scanning using ADF. Printing & copying from glass is good. Of course I know this is usually a spot of dirt or ink on the slit glass but not in this case. I got the line to go away by opening top of scanner & cleaning optics & underside of slit glass. Lasted 2 weeks and same line is back! Stopped back yesterday and slit glass is clean.
Checked Kon/Min knowledge base and didn't see anything.
Any ideas appreciated.
Thanks in advance
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