Altalink 80XX Series special Altboot method

[Jason Alvarez Guerrero]

Hello, I have a B8170 that does not start, when I try altboot I get invalid DLM, my machine came with sw 105.014.009.34422, I appreciate the help

[adriansto]

Hello, I have a B8170 that does not start, when I try altboot I get invalid DLM, my machine came with sw 105.014.009.34422, I appreciate the help

Ussualy you need to use special altboot files in this situation. Can you show the file and size of the file you did used for reload software?

[Jason Alvarez Guerrero]

Ussualy you need to use special altboot files in this situation. Can you show the file and size of the file you did used for reload software?

XeroxAltalink_B8170_ALTBOOT_system_sw#113014011178 10#ENG_MOD 595MB, unfortunately I don't have the original dlm

[adriansto]

XeroxAltalink_B8170_ALTBOOT_system_sw#113014011178 10#ENG_MOD 595MB, unfortunately I don't have the original dlm

From 105 to 113 is much gap. Best bet is use B8170 SpecialAltboot files version 113.014.001.06011 then upgrade to version 113 you want.

[Jason Alvarez Guerrero]

From 105 to 113 is much gap. Best bet is use B8170 SpecialAltboot files version 113.014.001.06011 then upgrade to version 113 you want.

Where can I download the correct files to perform the update? I would appreciate the information. I only find new versions, or if someone has version 105.014.009.34422

[adriansto]

Where can I download the correct files to perform the update? I would appreciate the information. I only find new versions, or if someone has version 105.014.009.34422

I have the altboot file and special altboot file for this version for this version. Send me mail = stoadis@gmail.com

[Dougtech]

Hello all and thanks for the info.
I normally work on mostly Ricoh and Konica but trying to help a customer.
They got a used machine, Altalink C8045. I hit the CLEAR CUSTOMER DATA function in the menu to get rid of old data. It failed the software reload and now I get your "unable to decrypt " message.
I have DL the files and instructions, thank you
Question - this does not look like a normal SD card. Is there some special adapter or how do I get the downloaded file onto the card?
Thanks for any help.

[Dougtech]

Hello all and thanks for the info.
I normally work on mostly Ricoh and Konica but trying to help a customer.
They got a used machine, Altalink C8045. I hit the CLEAR CUSTOMER DATA function in the menu to get rid of old data. It failed the software reload and now I get your "unable to decrypt " message.
I have DL the files and instructions, thank you
Question - this does not look like a normal SD card. Is there some special adapter or how do I get the downloaded file onto the card?
Thanks for any help.

Disregard, I thought you were talking about the white chip but I'm here and now the regular SD under the fax card.
It tried to load software after imaging the hard drive, but once again came up with "failed to install software" message after a while.
I did use the firmware file with ALTBOOT in the name that you provided.

Trying again, if it fails I will try imaging the SD card and give it another shot.
Thanks

[adriansto]

Disregard, I thought you were talking about the white chip but I'm here and now the regular SD under the fax card.
It tried to load software after imaging the hard drive, but once again came up with "failed to install software" message after a while.
I did use the firmware file with ALTBOOT in the name that you provided.

Trying again, if it fails I will try imaging the SD card and give it another shot.
Thanks

I personally don't understand what you want to do. What software version are you using, what errors is the printer displaying.
What version of software was previously on the printer?

[Dougtech]

I personally don't understand what you want to do. What software version are you using, what errors is the printer displaying.
What version of software was previously on the printer?

I am trying to get past the "unable to decrypt .dlm" error.
It had version 103.002.024.18600 before the error.
It gets past the error and tries to load the software after I re-image the hard drive. But after a while it shows a "software installation error" on the screen and I have to reboot. then goes back to the "unable to decrypt .dlm..." error on next bootup with the special altboot folder using FORCED_UPGRADE and DISABLE_DATA_BACKUP files and AltaLink_C8045_55_ALTBOOT_system-sw10300201114100 firmware
I have just ordered a new hard drive and 4GB SD card and will go back to try again after they arrive.
Any advice before I go back?
Thanks

[xcopytech]

You have to do special altboot with special altboot files, also good idea is to reimage sd card with new sd card image

[adriansto]

I am trying to get past the "unable to decrypt .dlm" error.
It had version 103.002.024.18600 before the error.
It gets past the error and tries to load the software after I re-image the hard drive. But after a while it shows a "software installation error" on the screen and I have to reboot. then goes back to the "unable to decrypt .dlm..." error on next bootup with the special altboot folder using FORCED_UPGRADE and DISABLE_DATA_BACKUP files and AltaLink_C8045_55_ALTBOOT_system-sw10300201114100 firmware
I have just ordered a new hard drive and 4GB SD card and will go back to try again after they arrive.
Any advice before I go back?
Thanks

If you change hdd you must reload the software using altboot dlm file and swup_usb files. This mean special altboot.

[hnami]

If you change hdd you must reload the software using altboot dlm file and swup_usb files. This mean special altboot.

You need 101.xx of firmware altboot!👍

[hnami]

I am trying to get past the "unable to decrypt .dlm" error.
It had version 103.002.024.18600 before the error.
It gets past the error and tries to load the software after I re-image the hard drive. But after a while it shows a "software installation error" on the screen and I have to reboot. then goes back to the "unable to decrypt .dlm..." error on next bootup with the special altboot folder using FORCED_UPGRADE and DISABLE_DATA_BACKUP files and AltaLink_C8045_55_ALTBOOT_system-sw10300201114100 firmware
I have just ordered a new hard drive and 4GB SD card and will go back to try again after they arrive.
Any advice before I go back?
Thanks

you need 101.xx version of altboot firmware

[Dougtech]

You need 101.xx of firmware altboot!👍

Thanks. How do I obtain that version? I search Xerox site but don't find any altboot versions even though you posted the 103.xxx version link from there.