Altalink 80XX Series special Altboot method

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  • hnami
    service technician

    100+ Posts
    • Nov 2023
    • 166

    #166
    Originally posted by Dougtech

    I am trying to get past the "unable to decrypt .dlm" error.
    It had version 103.002.024.18600 before the error.
    It gets past the error and tries to load the software after I re-image the hard drive. But after a while it shows a "software installation error" on the screen and I have to reboot. then goes back to the "unable to decrypt .dlm..." error on next bootup with the special altboot folder using FORCED_UPGRADE and DISABLE_DATA_BACKUP files and AltaLink_C8045_55_ALTBOOT_system-sw10300201114100 firmware
    I have just ordered a new hard drive and 4GB SD card and will go back to try again after they arrive.
    Any advice before I go back?
    Thanks
    I’m so sorry
    this link is for altboot sw 101.xx

    previous Post is upgrade file

    Comment

    • hnami
      service technician

      100+ Posts
      • Nov 2023
      • 166

      #167
      Originally posted by Dougtech

      I am trying to get past the "unable to decrypt .dlm" error.
      It had version 103.002.024.18600 before the error.
      It gets past the error and tries to load the software after I re-image the hard drive. But after a while it shows a "software installation error" on the screen and I have to reboot. then goes back to the "unable to decrypt .dlm..." error on next bootup with the special altboot folder using FORCED_UPGRADE and DISABLE_DATA_BACKUP files and AltaLink_C8045_55_ALTBOOT_system-sw10300201114100 firmware
      I have just ordered a new hard drive and 4GB SD card and will go back to try again after they arrive.
      Any advice before I go back?
      Thanks
      Oh oops
      I'm sorry. It's late at night and my brain has fallen asleep. The correct link is this

      Comment

      • hnami
        service technician

        100+ Posts
        • Nov 2023
        • 166

        #168
        Originally posted by xcopytech
        You have to do special altboot with special altboot files, also good idea is to reimage sd card with new sd card image
        My friend need 101 sw firmware. sd image is correct.in some models of pws you can’t upgrade which 103.xx version.in this models first you should make altboot firmware which 101.xx version then upgrade which 103.xx firmware👍

        Comment

        • dschultz31
          Technician

          Site Contributor
          • Aug 2018
          • 34

          #169
          Originally posted by hnami
          My friend need 101 sw firmware. sd image is correct.in some models of pws you can’t upgrade which 103.xx version.in this models first you should make altboot firmware which 101.xx version then upgrade which 103.xx firmware👍
          Not sure if this helps anyone, but here is the link for the 101... C8070 high end altboot. https://www.support.xerox.com/en-us/...content/146481
          I've noticed that if you have a low or high end URL, change the last digit to find what you're looking for. For example the link for the 45_50 ended in 479. I changed it to 481 and found the high end version that I was looking for.

          Comment

          • dschultz31
            Technician

            Site Contributor
            • Aug 2018
            • 34

            #170
            Altalink C8070 Unable to decrypt DLM
            The Issue I started with the unable to decrypt DLM, Using the files from this thread and from Detonation , I was able to see the "Decrypting" screen and then the install screen. After removing the USB and reboot, the machine continues to boot loop. I've upload a photo of the install screen.

            The original issue was the SBC went bad and I replaced and installed the SD and HDD from the original SBC.

            My thought is that according to hnami ​, the swup_usb file on this thread is 81KB and should be 83kb. Since I was able to see the install screen, I'm wondering if I need the 83kb file?
            The POST indicator light is a lowercase n. I can't find any documentation for "n"
            Attached Files

            Comment

            • hnami
              service technician

              100+ Posts
              • Nov 2023
              • 166

              #171
              Originally posted by dschultz31
              Altalink C8070 Unable to decrypt DLM
              The Issue I started with the unable to decrypt DLM, Using the files from this thread and from Detonation , I was able to see the "Decrypting" screen and then the install screen. After removing the USB and reboot, the machine continues to boot loop. I've upload a photo of the install screen.

              The original issue was the SBC went bad and I replaced and installed the SD and HDD from the original SBC.

              My thought is that according to hnami , the swup_usb file on this thread is 81KB and should be 83kb. Since I was able to see the install screen, I'm wondering if I need the 83kb file?
              The POST indicator light is a lowercase n. I can't find any documentation for "n"
              Along with the swup_usb file, another file called swup_c8045-55 must be available. You need these two files

              Comment

              • hnami
                service technician

                100+ Posts
                • Nov 2023
                • 166

                #172
                Originally posted by dschultz31
                Altalink C8070 Unable to decrypt DLM
                The Issue I started with the unable to decrypt DLM, Using the files from this thread and from Detonation , I was able to see the "Decrypting" screen and then the install screen. After removing the USB and reboot, the machine continues to boot loop. I've upload a photo of the install screen.

                The original issue was the SBC went bad and I replaced and installed the SD and HDD from the original SBC.

                My thought is that according to hnami , the swup_usb file on this thread is 81KB and should be 83kb. Since I was able to see the install screen, I'm wondering if I need the 83kb file?
                The POST indicator light is a lowercase n. I can't find any documentation for "n"
                If you fall on boot loop after installing screen show and restart your data can’t store on hdd drive.try change hdd first

                Comment

                • Dougtech
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Apr 2011
                  • 113

                  #173
                  Thank you Hnami. I put in new hard drive and SD card, loaded v101.xxx firmware with swup files and the machine is alive again
                  Could not have done it without you, much appreciated.

                  Comment

                  • hnami
                    service technician

                    100+ Posts
                    • Nov 2023
                    • 166

                    #174
                    Originally posted by Dougtech
                    Thank you Hnami. I put in new hard drive and SD card, loaded v101.xxx firmware with swup files and the machine is alive again
                    Could not have done it without you, much appreciated.
                    Please. It needs some experience😉

                    Comment

                    • REC17
                      Junior Member
                      • Sep 2024
                      • 2

                      #175
                      Hello guys i am having a similar issue with my C8045 and C8070, can i just continue or do i need to open a new post

                      Comment

                      • hnami
                        service technician

                        100+ Posts
                        • Nov 2023
                        • 166

                        #176
                        Originally posted by REC17
                        Hello guys i am having a similar issue with my C8045 and C8070, can i just continue or do i need to open a new post
                        What’s your problem?

                        Comment

                        • REC17
                          Junior Member
                          • Sep 2024
                          • 2

                          #177
                          I formatted my HDD and SD card then reinstalled the image from a working HDD and SD card using the Active disk image software. I insert my flash drive inside the C8045 machine front USB panel, but it does not install the firmware. I have uploaded what is in my flash drive altboot file and the screen display to this message. I have also used the SD-image card that was put on this platform but still get the same screen display. I get the same screen display for both the C8045 and C8070, for the C8070 HDD i used the HDD image for the C8045 and the SD image from this platform i downloaded.
                          Attached Files

                          Comment

                          • AhmetSRN
                            Junior Member
                            • Jan 2025
                            • 1

                            #178
                            Originally posted by hnami
                            What’s your problem?
                            Hi, I have a problem with my C8035. I need sd card firmware but I can not find it. Can you please send me a link?

                            Comment

                            • hnami
                              service technician

                              100+ Posts
                              • Nov 2023
                              • 166

                              #179
                              Originally posted by AhmetSRN

                              Hi, I have a problem with my C8035. I need sd card firmware but I can not find it. Can you please send me a link?
                              Yes.pm me hamednami1361@gmail.com

                              Comment

                              • hnami
                                service technician

                                100+ Posts
                                • Nov 2023
                                • 166

                                #180
                                hi
                                i found 81xx series firmwares in site https://specialaltboot.com/products/
                                if anyone download this firmwares please share in forum
                                thanks

                                Comment

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