Konica c224 e can't access service mode

[jotunn]

Hello everyone,

I need help with generating a CE password reset code for a Konica Minolta bizhub C3300i.

Any help or reset code would be greatly appreciated!

Thanks in advance.

Hello,
your request code is expired:
The entered CE Password Reset Request Code cannot be used due to the expiration. (MFP date in the code: 2025/07/30)

You need to prepare fresh request code.

Also, for users who do not actively support the forum, the service is available only upon payment.

https://www.paypal.com/ncp/payment/M5LQ2TNC5MWVS

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Regards

[a7mad-989]

Hello,
your request code is expired:
The entered CE Password Reset Request Code cannot be used due to the expiration. (MFP date in the code: 2025/07/30)

You need to prepare fresh request code.

Also, for users who do not actively support the forum, the service is available only upon payment.

https://www.paypal.com/ncp/payment/M5LQ2TNC5MWVS

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Regards

Thank you for your reply.

I don't mind paying for the service — that's not a problem.

However, my issue is that the printer keeps showing the same CE Password Reset Request Code every time,

Is there any way to still generate a valid reset code using the current request code?

Appreciate your help — let me know how to proceed with the payment as well.

[Synthohol]

have you checked the time and date on the copier?

[Zoran]

Dear Jotunn
Can you provide the codes for these two password reset requests? The requests were made 2 days ago. I will donate 5 euros...

A7AH127000434
00:20:6B:3A: D8:41
SA9LG-2HP34-2KWW9-XG2GS-GCAX6-2G8YD-ENJQH-AYDN5

A7AK021001377
00:20:6B:9B: DB:3A
GKENZ-ZQQS8-QASDC-23JDS-CL33E-CG8YD-ENJQH-AYDNT

[jotunn]

However, my issue is that the printer keeps showing the same CE Password Reset Request Code every time,

Is there any way to still generate a valid reset code using the current request code?

Appreciate your help — let me know how to proceed with the payment as well.

The request code is generated based on the device's real-time clock, and the current date is encoded into it as well. Consequently, the code should be different with every new attempt. It is possible that generating codes one after another on the same day could result in the same code, but on the next day, the codes should be different.

Try the reset code below – it was generated with the date contained in the code (20250730). Since you claim the reset code is always the same, perhaps this one will work.
MFP Serial Number AAJT021203934
Reset Code 5PGWJ-FS9QL-FTM3H-F4YM8-32DMT-WG8YD-ENJQG-4ZTBV

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Regards

[jotunn]

Dear Jotunn
Can you provide the codes for these two password reset requests? The requests were made 2 days ago. I will donate 5 euros...

Replied via PM.

[a7mad-989]

The request code is generated based on the device's real-time clock, and the current date is encoded into it as well. Consequently, the code should be different with every new attempt. It is possible that generating codes one after another on the same day could result in the same code, but on the next day, the codes should be different.

Try the reset code below – it was generated with the date contained in the code (20250730). Since you claim the reset code is always the same, perhaps this one will work.
MFP Serial Number AAJT021203934
Reset Code 5PGWJ-FS9QL-FTM3H-F4YM8-32DMT-WG8YD-ENJQG-4ZTBV

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Regards

thaks i will try and back

[markos_garcia]

Hello,
Your machine has wrong date and time set, I don't know if the reset code will work for you, however you can try:
MFP Serial Number AC74011001090
Reset Code P3D5X-J8S8S-LKYMU-7N8Q9-EBNEF-GG8YD-EMJRG-EYDLB

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Regards

hello, thanks for the response

I tried to enter the code you sent me, but it didn't work. And I don't know how to change the date if the administrator has also changed. Do you know of any alternatives to this?

[jotunn]

hello, thanks for the response

I tried to enter the code you sent me, but it didn't work. And I don't know how to change the date if the administrator has also changed. Do you know of any alternatives to this?

Take a picture of the newly generated code and put it here, we will try again.

[a7mad-989]

I tried the reset code you previously gave me, but unfortunately it didn’t work.
Then I noticed my CE Password Reset Request Code has changed.

Here’s the new request code from my machine:
B55DU-MXA2Y-DBZSZ-2CF7P-B5Y5F-S6BYD-ENJQH-AYTFZ

Please let me know if we can proceed with this updated code. I’m ready to make the payment.

[a7mad-989]

I tried the reset code you previously gave me, but unfortunately it didn’t work.
Then I noticed my CE Password Reset Request Code has changed.

Here’s the new request code from my machine:
B55DU-MXA2Y-DBZSZ-2CF7P-B5Y5F-S6BYD-ENJQH-AYTFZ

Please let me know if we can proceed with this updated code. I’m ready to make the payment.

[jotunn]

I tried the reset code you previously gave me, but unfortunately it didn’t work.
Then I noticed my CE Password Reset Request Code has changed.

New reset code:
MFP Serial Number AAJT021203934
Reset Code 8MMRG-Y4QUC-EXRDT-JWZSQ-K9B2C-9G8YD-ENJQH-AYTHB

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Regards

[markos_garcia]

Take a picture of the newly generated code and put it here, we will try again.

This is the new code I generate, for you to review and try again, for the support thank you.

image.png

[jotunn]

This is the new code I generate, for you to review and try again, for the support thank you.

Ok, thank you.

Try this reset code:
MFP Serial Number AC74011001090
Reset Code HEQF5-7PCJH-NLBRP-3NHH5-HANCW-WG8YD-EMJRG-EZDHV

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Regards

[markos_garcia]

Ok, thank you.

Try this reset code:
MFP Serial Number AC74011001090
Reset Code HEQF5-7PCJH-NLBRP-3NHH5-HANCW-WG8YD-EMJRG-EZDHV

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Regards

I ALREADY TRIED THE NEW CODE AND I WAS ABLE TO ACCESS, THANK YOU VERY MUCH
I will be bothering you with other equipment that I have that same problem

I will gladly make my payment in the PayPal account.

thanks