Like for instance how it's jamming in the duplexer which actually turns out to be the document feeder.
What's the most whack customer description???
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What's the most whack customer description???
"Some days you get the bear, some days the bear gets you."
Cdr. William RikerTags: b/w, beast, comming, complaint, cons, control panel, copies only, copyi, costumers, covers, cust, customer with issues, dev, diagnose, dirty, duc, ect, existent, exploded, faci, fax, forgot, front cover, funny, fusing unit, gently, heated, hp printer, image quality, ipv, jpg, locked up, miles, mp c3500, nickel, occur, off, one copy, pay, pressed, pubs, pulled, pushed, question, release, ricoh mp, scan to mail, scratching, sharp ar, shee, sound, stuck, stupid customer, stupid machine, supervisor, trade, verification, walked, waste toner, wheels, wipe, wrong, wtf -
"Machine is jammed and we can't find it".
When I arrive at the customers a couple of hours later there is a red light and message on the screen saying 'add paper'.- Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.
Fully qualified technician for Ricoh - Canon - Sharp - HP - BrotherComment
- Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.
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"The Japs got to it...."
At a GM location: Mita DC111 spread out over two 8' conference tables. The engineer hands me an AC power transformer and says "This is the problem...."
=^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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The HP Printer is smoking something burned inside.. Found out that the paper in high humid condition when pass to the fuser it creates look like a smoke.sigpic
Senior Technician Specialist
A+; Network+
Copier Brand handled: Canon, Lanier, Konica Minolta, Sharp, Ricoh, Kyocera Mita, Nashuatech, Ollivetti, Toshiba
Printer Handled: Canon, HP, Epson, Brother, Samsung
Duplicators: Risograph, DuploComment
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"please don't help me any more..."
You got it jimbo. Major Account, not billable, and it wasn't the AC power transformer. I honestly have no idea what the problem was. The drum was light shocked, developer spilled on the table.
I was fairly new to copiers, and I didn't know where to put that transformer back to without a manual. It took over a day to get it reassembled and running.
=^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Idiots
Ok it's 4:45 in the afternoon. "Can you come now" Yea right.Attached FilesLike the United States Postal Service It's a miracle it works!Comment
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