What is the dumbist customer comment/question you've heard?

[slimslob]

Re: What is the dumbist customer comment/question you've heard?

And a lot of peolple with HPs seems to think that the "have you changed the cartridge" question is silly as they just put a new one in.

Three weeks ago.

[Phrag]

Re: What is the dumbist customer comment/question you've heard?

And a lot of peolple with HPs seems to think that the "have you changed the cartridge" question is silly as they just put a new one in.

Cant win. Oh well.

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[blackcat4866]

Re: What is the dumbist customer comment/question you've heard?

And "we tried changing the toner too."

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I realize most end users don't have an understanding of how a copier works, but it still amazes me when one will think changing the toner will fix a jamming problem. :/

These people have had an HP with AIO toner/imaging units, and to noones surprise it helps on these HP's. If it's not AIO technology it's just $100 of wasted toner in the trash. =^..^=

[gwaddle]

Re: What is the dumbist customer comment/question you've heard?

And "we tried changing the toner too."

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I realize most end users don't have an understanding of how a copier works, but it still amazes me when one will think changing the toner will fix a jamming problem. :/

[Phrag]

Re: What is the dumbist customer comment/question you've heard?

Followed by... "it only needs a cleaning"

And "we tried changing the toner too."

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[jonhiker]

Re: What is the dumbist customer comment/question you've heard?

"Looks like roller marks."

Always with the roller marks. Any blemish on the page; Roller marks.

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Followed by... "it only needs a cleaning"

[Phrag]

Re: What is the dumbist customer comment/question you've heard?

"Looks like roller marks."

Always with the roller marks. Any blemish on the page; Roller marks.

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[theengel]

Re: What is the dumbist customer comment/question you've heard?

I didn't actually see it, but my buddy found a mouse stretched between two fuser lamp terminals. They reported a "burnt smell."

[Debs1964]

Re: What is the dumbist customer comment/question you've heard?

Must be a SHE judging from the irritating problems........

Hans

Oi!!!!!!!!!!!!!

[Hansoon]

Re: What is the dumbist customer comment/question you've heard?

Must be a SHE judging from the irritating problems........

Hans

[Debs1964]

Re: What is the dumbist customer comment/question you've heard?

What do you mean, "this isn't covered by a service contract"?

[ATTACH=CONFIG]30277[/ATTACH]

Its lunch time, goes nicely with a spot of sweet chili sauce!!

Awwww, he's so cute

[Phrag]

Re: What is the dumbist customer comment/question you've heard?

"All the settings keep changing."

"Well, if noone is changing them, you need an exorcist. "

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[slimslob]

Re: What is the dumbist customer comment/question you've heard?

What do you mean, "this isn't covered by a service contract"?

[ATTACH=CONFIG]30277[/ATTACH]

Its lunch time, goes nicely with a spot of sweet chili sauce!!

I have seen machines where mice have gotten inside and their urine has etched through circuit traces.

[ZOOTECH]

Re: What is the dumbist customer comment/question you've heard?

What do you mean, "this isn't covered by a service contract"?

[ATTACH=CONFIG]30277[/ATTACH]

Its lunch time, goes nicely with a spot of sweet chili sauce!!

i've seen this with a spider on the BD pwb, shorting something, and throwing an error code.

[Lagonda]

Re: What is the dumbist customer comment/question you've heard?

What do you mean, "this isn't covered by a service contract"?

Gecko.jpg

Its lunch time, goes nicely with a spot of sweet chili sauce!!