Konica c224 e can't access service mode

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  • Mr Bo
    Technician
    • Mar 2023
    • 28

    #46
    Re: Konica c224 e can't access service mode

    Originally posted by jotunn
    You're welcome, good luck.
    Dear Jotunn,
    I have successfully entered, thank you very much
    In the process of working with customers, I often encounter these problems caused by technical staff. So I looking forward to your support if I encounter cases like this.


    Best regards

    Comment

    • computek
      Junior Member
      • Mar 2023
      • 9

      #47
      Re: Konica c224 e can't access service mode

      Originally posted by Synthohol
      its supposed to beep, ignore the sound.
      apologies was away at weekend.. thanks for the help and I [finally] managed to get the service code to work... It looks like now though I need to change the CE Password as I get the following [See Attached]

      Of anyone could help me with the reset code I'd appreciate it thank you ..
      Attached Files

      Comment

      • jotunn
        Senior Tech

        500+ Posts
        • Jan 2010
        • 614

        #48
        Re: Konica c224 e can't access service mode

        Originally posted by computek
        apologies was away at weekend.. thanks for the help and I [finally] managed to get the service code to work... It looks like now though I need to change the CE Password as I get the following [See Attached]

        Of anyone could help me with the reset code I'd appreciate it thank you ..

        Reset code:
        ZMRQH-BEBYP-FMMDP-CVAUY-6SKKA-6G8YD-EMZQG-MYDNT

        2023-03-06 13.48.00 lms.konicaminolta.com 8dea2d7b984b.png

        Comment

        • computek
          Junior Member
          • Mar 2023
          • 9

          #49
          Re: Konica c224 e can't access service mode

          Originally posted by jotunn
          Reset code:
          ZMRQH-BEBYP-FMMDP-CVAUY-6SKKA-6G8YD-EMZQG-MYDNT

          [ATTACH=CONFIG]57141[/ATTACH]
          Thank you jotunn - much apreciated..

          Comment

          • Mr Bo
            Technician
            • Mar 2023
            • 28

            #50
            Re: Konica c224 e can't access service mode

            Originally posted by jotunn
            Second reset code
            AA6V041002651
            EPMNQ-6QL5D-W9HF2-VZXUB-4EPTQ-6G8YD-EMZQG-MYDLF

            [ATTACH=CONFIG]57130[/ATTACH]


            Dear Jotunn
            please support me with reset code,thank you
            AA6U041004388
            MAC : 00:20:6B:6F:6E:BB
            REQUEST CODE: DHMF5-PHKSB-7KK3N-S67ZH-NTXL7-CG8YD-EMZQG-MYTHR

            Comment

            • jotunn
              Senior Tech

              500+ Posts
              • Jan 2010
              • 614

              #51
              Re: Konica c224 e can't access service mode

              Originally posted by Mr Bo
              Dear Jotunn
              please support me with reset code,thank you
              AA6U041004388
              MAC : 00:20:6B:6F:6E:BB
              REQUEST CODE: DHMF5-PHKSB-7KK3N-S67ZH-NTXL7-CG8YD-EMZQG-MYTHR
              Your reset code:
              HLXSD-TH33Q-LS4R6-Y67QW-PUBUW-WG8YD-EMZQG-MYTLP

              Comment

              • Mr Bo
                Technician
                • Mar 2023
                • 28

                #52
                Re: Konica c224 e can't access service mode

                Originally posted by jotunn
                Your reset code:
                HLXSD-TH33Q-LS4R6-Y67QW-PUBUW-WG8YD-EMZQG-MYTLP
                Thank you Jotunn

                Comment

                • francesco.giu
                  Junior Member
                  • Mar 2023
                  • 1

                  #53
                  Re: Konica c224 e can't access service mode

                  [QUOTE=jotunn;2048562]Everything seems to be ok.


                  Hello, sorry for the inconvenience, I have a problem with a konica minolta c300i, the ce password is blocked
                  I have the registration code but I don't know how to retrieve the one to enter to unlock it.
                  can you help me?
                  THANK YOU!!!

                  this is the registration code and the serial number
                  6EVPM-4GX25-79EV4-WVYRS-HRP8C-SG8YD-EMZQG-MZTBX

                  SN AA2K121004956

                  Comment

                  • khuongoikhuong
                    Junior Member
                    • Apr 2023
                    • 2

                    #54
                    Re: Konica c224 e can't access service mode

                    Jotunn, I have Konica C558, can you please give me the reset code? Thank you so much, you're amazing

                    SERIAL: A79K11016591

                    REQUEST: UMQTG-5URVU-VTHFC-7BBJW-KU634-SG8YD-EMZQG-QYTHB

                    Comment

                    • jotunn
                      Senior Tech

                      500+ Posts
                      • Jan 2010
                      • 614

                      #55
                      Re: Konica c224 e can't access service mode

                      Originally posted by khuongoikhuong
                      Jotunn, I have Konica C558, can you please give me the reset code? Thank you so much, you're amazing

                      SERIAL: A79K11016591

                      REQUEST: UMQTG-5URVU-VTHFC-7BBJW-KU634-SG8YD-EMZQG-QYTHB

                      OK, but I still need the MAC address of the machine.

                      Comment

                      • khuongoikhuong
                        Junior Member
                        • Apr 2023
                        • 2

                        #56
                        Re: Konica c224 e can't access service mode

                        Originally posted by jotunn
                        OK, but I still need the MAC address of the machine.
                        Here is is: 00:20:6B:3D:32:4E

                        Thank you mucho!

                        Comment

                        • jotunn
                          Senior Tech

                          500+ Posts
                          • Jan 2010
                          • 614

                          #57
                          Re: Konica c224 e can't access service mode

                          Originally posted by khuongoikhuong
                          Here is is: 00:20:6B:3D:32:4E

                          Thank you mucho!

                          MFP Serial Number A79K011016591
                          Reset Code J85WE-ULSVF-UUD9V-N72SB-F58HB-SG8YD-EMZQG-QYTL7

                          Comment

                          • piksel1983
                            Technician
                            • Oct 2018
                            • 38

                            #58
                            Re: Konica c224 e can't access service mode

                            Hi guys, my c258 dont enter SMode
                            Please help
                            Printer serial a7py021016888
                            MAC 00:20:6b:b6:23:20
                            Ce pass request: 8Jakx 4tla9 lmky3 wn9bv jlguf gg8yd emzqg qzdlr

                            Wysłane z mojego Mi 9 SE przy użyciu Tapatalka

                            Comment

                            • jotunn
                              Senior Tech

                              500+ Posts
                              • Jan 2010
                              • 614

                              #59
                              Re: Konica c224 e can't access service mode

                              Originally posted by piksel1983
                              Hi guys, my c258 dont enter SMode
                              Please help
                              Printer serial a7py021016888
                              MAC 00:20:6b:b6:23:20
                              Ce pass request: 8Jakx 4tla9 lmky3 wn9bv jlguf gg8yd emzqg qzdlr
                              Your reset code:

                              MFP Serial Number A7PY021016888
                              Reset Code TNCSR-PJ8FG-U2VB3-F57BV-F9HM2-GG8YD-EMZQG-QZDLH

                              Comment

                              • piksel1983
                                Technician
                                • Oct 2018
                                • 38

                                #60
                                Re: Konica c224 e can't access service mode

                                Originally posted by jotunn
                                Your reset code:

                                MFP Serial Number A7PY021016888
                                Reset Code TNCSR-PJ8FG-U2VB3-F57BV-F9HM2-GG8YD-EMZQG-QZDLH
                                Thank U so much!! It worked, changed to standard pass.

                                One more time, big thanks!

                                Wysłane z mojego Mi 9 SE przy użyciu Tapatalka

                                Comment

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