Konica c224 e can't access service mode

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  • oscarbiz
    Junior Member
    • Jun 2012
    • 8

    #61
    Re: Konica c224 e can't access service mode

    Dear Jotunn
    Please can you help me with the reset code for a bizhub C3350i, someone changed the password to access the service mode.
    MFP SERIAL NUMBER: A93E021232094
    MAC: 00:20:6B:4E:F5:70
    REQUEST CODE: KMLTU-GQNSB-YEA9K-99VBW-XPWUA-2G8YD-EMZQG-QYTTP

    Thank you so much

    Comment

    • jotunn
      Senior Tech

      500+ Posts
      • Jan 2010
      • 617

      #62
      Re: Konica c224 e can't access service mode

      Originally posted by oscarbiz
      Dear Jotunn
      Please can you help me with the reset code for a bizhub C3350i, someone changed the password to access the service mode.
      MFP SERIAL NUMBER: A93E021232094
      MAC: 00:20:6B:4E:F5:70
      REQUEST CODE: KMLTU-GQNSB-YEA9K-99VBW-XPWUA-2G8YD-EMZQG-QYTTP

      Thank you so much
      I need fresh request code - no older than a week.

      Failed to verify the CE Password Reset Request Code.

      The entered CE Password Reset Request Code cannot be used due to the expiration. (MFP date in the code: 2023/04/19)

      Comment

      • oscarbiz
        Junior Member
        • Jun 2012
        • 8

        #63
        Re: Konica c224 e can't access service mode

        Originally posted by jotunn
        I need fresh request code - no older than a week.

        Failed to verify the CE Password Reset Request Code.

        The entered CE Password Reset Request Code cannot be used due to the expiration. (MFP date in the code: 2023/04/19)

        Thank you very much for answering Jotunn, you're right, I'll give you the new updated code.
        MFP SERIAL NUMBER: A93E021232094
        MAC: 00:20:6B:4E:F5:70
        REQUEST CODE: D4C87-H7V25-FMUVK-XFTTJ-BBH9A-WG8YD-EMZQG-UYDFN

        Thank you very much again

        Comment

        • jotunn
          Senior Tech

          500+ Posts
          • Jan 2010
          • 617

          #64
          Re: Konica c224 e can't access service mode

          Originally posted by oscarbiz
          Thank you very much for answering Jotunn, you're right, I'll give you the new updated code.
          MFP SERIAL NUMBER: A93E021232094
          MAC: 00:20:6B:4E:F5:70
          REQUEST CODE: D4C87-H7V25-FMUVK-XFTTJ-BBH9A-WG8YD-EMZQG-UYDFN

          Thank you very much again
          Your reset code:
          MFP Serial Number A93E021232094
          Reset Code HRG4B-DR6A6-2NQ4R-KR7LB-ZRBM4-SG8YD-EMZQG-UYDHL

          Comment

          • oscarbiz
            Junior Member
            • Jun 2012
            • 8

            #65
            Re: Konica c224 e can't access service mode

            Originally posted by jotunn
            Your reset code:
            MFP Serial Number A93E021232094
            Reset Code HRG4B-DR6A6-2NQ4R-KR7LB-ZRBM4-SG8YD-EMZQG-UYDHL

            Thank you Jotunn

            Comment

            • Dmitry77
              Junior Member
              • May 2023
              • 4

              #66
              Re: Konica c224 e can't access service mode

              Dear Jotunn
              Please can you help me with the reset code for a C224e, someone changed the password to access the service mode.
              MFP SERIAL NUMBER: A5C4021003560
              MAC: 00:20:6B:8A:14:E1
              REQUEST CODE: 68LYN-AUGAJ-83JRJ-YTXCQ-A7WN9-WG8YD-EMZQG-UYDFL

              Comment

              • jotunn
                Senior Tech

                500+ Posts
                • Jan 2010
                • 617

                #67
                Re: Konica c224 e can't access service mode

                Originally posted by Dmitry77
                Dear Jotunn
                Please can you help me with the reset code for a C224e, someone changed the password to access the service mode.
                MFP SERIAL NUMBER: A5C4021003560
                MAC: 00:20:6B:8A:14:E1
                REQUEST CODE: 68LYN-AUGAJ-83JRJ-YTXCQ-A7WN9-WG8YD-EMZQG-UYDFL

                Your reset code:
                MFP Serial Number A5C4021003560
                Reset Code DFMT4-RBR3B-LKHGH-2UZLS-4CYUK-GG8YD-EMZQG-UYDJN

                Comment

                • Dmitry77
                  Junior Member
                  • May 2023
                  • 4

                  #68
                  Re: Konica c224 e can't access service mode

                  Dear Jotunn, sorry, failed to reset, new code:

                  MFP SERIAL NUMBER:
                  A5C4021003560
                  MAC: 00:20:6B:8A:14:E1
                  REQUEST CODE: SNP9U-JQJBX-U2UYE-NHLDY-8XEHF-6G8YD-EMZQG-UYDJH

                  Comment

                  • jotunn
                    Senior Tech

                    500+ Posts
                    • Jan 2010
                    • 617

                    #69
                    Re: Konica c224 e can't access service mode

                    Originally posted by Dmitry77
                    Dear Jotunn, sorry, failed to reset, new code:

                    MFP SERIAL NUMBER:
                    A5C4021003560
                    MAC: 00:20:6B:8A:14:E1
                    REQUEST CODE: SNP9U-JQJBX-U2UYE-NHLDY-8XEHF-6G8YD-EMZQG-UYDJH
                    New code:
                    MFP Serial Number A5C4021003560
                    Reset Code TUX73-WN6WE-HQ5Y6-LA3MB-WQKSX-9G8YD-EMZQG-UYDJX

                    Comment

                    • Dmitry77
                      Junior Member
                      • May 2023
                      • 4

                      #70
                      Re: Konica c224 e can't access service mode

                      Thank you Jotunn

                      Comment

                      • femaster
                        Service Manager

                        1,000+ Posts
                        • May 2011
                        • 1504

                        #71
                        Re: Konica c224 e can't access service mode

                        Curious if you could help me out with a code for this one. I can't seen to locate the CE reset section on MyKM. I have access to other licensing stuff, but this one does not seem to be an option. Any hint on where to find that would also be appreciated!

                        Serial: A5C4011114159
                        MAC: 00:20:6B:98:85:75
                        RESET REQUEST: 8Y2AT-CPWXY-FNXVK-R5GPM-XD9EA-9G8YD-EXZQG-UYTRF
                        A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                        My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                        Comment

                        • jotunn
                          Senior Tech

                          500+ Posts
                          • Jan 2010
                          • 617

                          #72
                          Re: Konica c224 e can't access service mode

                          Something is wrong with the data you sent:

                          Failed to verify the CE Password Reset Request Code.
                          The entered CE Password Reset Request Code, MFP Serial Number or MAC Address is invalid.


                          It would be better if you could send a photo in the PM.

                          Comment

                          • femaster
                            Service Manager

                            1,000+ Posts
                            • May 2011
                            • 1504

                            #73
                            Re: Konica c224 e can't access service mode

                            Curious... I double verified it. You should have a picture in a moment or 2.
                            A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                            My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                            Comment

                            • jotunn
                              Senior Tech

                              500+ Posts
                              • Jan 2010
                              • 617

                              #74
                              Re: Konica c224 e can't access service mode

                              Mistake in the second section CPWXY

                              Your reset code:
                              MFP Serial Number A5C4011114159
                              Reset Code 45RPD-S79MP-B3D2G-9MXTW-6E8RA-GG8YD-EMZQG-UYTTJ

                              Comment

                              • femaster
                                Service Manager

                                1,000+ Posts
                                • May 2011
                                • 1504

                                #75
                                Re: Konica c224 e can't access service mode

                                Thank you again!
                                A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                                My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                                Comment

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