Konica c224 e can't access service mode

[vikvvb]

Re: Konica c224 e can't access service mode

Check again the data you sent, surely there should not be the letter O or the number 0 in the request code.

you are right, my bad, here is the correct code: WM5E2-662J7-QN5LY-B752N-P24EL-WG8YD-ENBQG-EZDTH

[jotunn]

Re: Konica c224 e can't access service mode

you are right, my bad, here is the correct code: WM5E2-662J7-QN5LY-B752N-P24EL-WG8YD-ENBQG-EZDTH

Now the code is correct, so your reset code below:

MFP Serial Number ACVD021007862
Reset Code JAPWY-YW54Z-4VCVH-6Q6AD-B6L2A-WG8YD-ENBQG-EZDTN

--
Regards

[vikvvb]

Re: Konica c224 e can't access service mode

Now the code is correct, so your reset code below:

MFP Serial Number ACVD021007862
Reset Code JAPWY-YW54Z-4VCVH-6Q6AD-B6L2A-WG8YD-ENBQG-EZDTN

--
Regards

worked. great. Thank you so much

[jotunn]

Re: Konica c224 e can't access service mode

@dacam20590
You have run out of available space in your mailbox, you need to delete at least some of the messages. Currently, no message can be sent to you.

MFP Serial Number AAJ1041000523
Reset Code LRC8V-PJVNV-NTD6H-BJ8ET-DNQSV-6G8YD-ENBQG-EZTDB

[augustoram260187]

Re: Konica c224 e can't access service mode

A previous tech must have changed the service password. I have tried 9272 4 times and twice, 12345678 all that were suggested on the internet and then I'm allow me into the service mode. Is there any way to bypass the password or reset it. I have a c- f a14 code and need to get into the service mode to take care of it but I can't get past the password. Thanks

in service mode 2 you can put a new password
in service mode 2 you can put a new password

[Synthohol]

Re: Konica c224 e can't access service mode

that post was from 2 years ago bud.
and how do you get into service 2 when it didnt allow them to login at all?

[Lync]

Re: Konica c224 e can't access service mode

@jotunn

Hi Jotunn,

I have a C250i which I have just replaced the CPU card and Storage board because they had failed.
I have done a storage board controller firmware update and normal firmware update and machine has been initialised, so the serial number is now blank.
I cannot log into service mode to enter the serial number because the 9272(x4) does not work.

Are you able to see if you can get a reset code if the serial number is blank? It still gives me a request code.

MFP Serial Number (BLANK)
MAC Address: 00:50:AA:44:2B:CB
CE Password Reset Request Code: 8QFW8-QGJ5U-KBZFF-SV8TP-TP7KT-KG8YD-ENBQ6-8YTJ7

Actual machine serial number: AA2M041008642

Thank you.

[jotunn]

Re: Konica c224 e can't access service mode

I have a C250i which I have just replaced the CPU card and Storage board because they had failed.

Are you able to see if you can get a reset code if the serial number is blank? It still gives me a request code.

MFP Serial Number (BLANK)
CE Password Reset Request Code: 8QFW8-QGJ5U-KBZFF-SV8TP-TP7KT-KG8YD-ENBQ6-8YTJ7
Thank you.

There is no guarantee that it will work, but I can try.

I still need the MAC address of the machine, I'm sure it was displayed on the reset screen.
Make sure, by the way, that you rewrite the request code without errors - there is probably an error in the one you wrote (ENBQ6 instead of ENBQG).

[B0265]

Re: Konica c224 e can't access service mode

@jotunn


I have exactly the same problem as Lync, if you can solve his problem please help me also.


Printer Serial Number (BLANK)
MAC Address: 00:20:6B:FC:FD:56
CE Password Reset Request Code: 8WCZG-VZKFF-H55EF-LU46X-HRXVQ-6G8YD-ENBQG-8YTJD


Machine serial number from label: ACVD321000796


You have tried to help me before but now Admin have fixed the problem with the inbox so I can receive messages again.

[Lync]

Re: Konica c224 e can't access service mode

There is no guarantee that it will work, but I can try.

I still need the MAC address of the machine, I'm sure it was displayed on the reset screen.
Make sure, by the way, that you rewrite the request code without errors - there is probably an error in the one you wrote (ENBQ6 instead of ENBQG).

Hi Jotunn

MFP Serial Number (BLANK)
MAC Address: 00:50:AA:44:2B:CB
CE Password Reset Request Code: 8QFW8-QGJ5U-KBZFF-SV8TP-TP7KT-KG8YD-ENBQG-8YTJ7


Actual machine serial number: AA2M041008642

The 6 was supposed to be a G. Thank you,

Lync.

[jotunn]

Re: Konica c224 e can't access service mode

Hi Jotunn

MFP Serial Number (BLANK)
MAC Address: 00:50:AA:44:2B:CB
CE Password Reset Request Code: 8QFW8-QGJ5U-KBZFF-SV8TP-TP7KT-KG8YD-ENBQG-8YTJ7


Actual machine serial number: AA2M041008642

The 6 was supposed to be a G. Thank you,

Lync.

Try this:
Reset Code 3BRAP-VEV86-PLN6Q-CTS45-CDP6U-GG8YD-ENBQG-8YTL5

[jotunn]

Re: Konica c224 e can't access service mode

@jotunn


I have exactly the same problem as Lync, if you can solve his problem please help me also.


Printer Serial Number (BLANK)
MAC Address: 00:20:6B:FC:FD:56
CE Password Reset Request Code: 8WCZG-VZKFF-H55EF-LU46X-HRXVQ-6G8YD-ENBQG-8YTJD


Machine serial number from label: ACVD321000796


You have tried to help me before but now Admin have fixed the problem with the inbox so I can receive messages again.

Reset Code GD3XH-QNDLS-46JSW-JFLFJ-J7557-SG8YD-ENBQG-8YTL5

[Lync]

Re: Konica c224 e can't access service mode

Try this:
Reset Code 3BRAP-VEV86-PLN6Q-CTS45-CDP6U-GG8YD-ENBQG-8YTL5

Thank you Jotunn,

It worked. Did you put the serial number in or leave it blank?

Lync

[jotunn]

Re: Konica c224 e can't access service mode

Thank you Jotunn,

It worked. Did you put the serial number in or leave it blank?

Lync

Blank - machine in this state has no serial number defined.

[raveendrala]

Re: Konica c364 e can't access service mode

Hello Jotunn,




I have a problem with the CE password for Biz C364e.
I'd be grateful if you can help me.


Serial: A5C1041016004
Mac: 00:20:6B:99:7A:1B
Request Code: FAQHW-DN7CJ-RY79P-F3PPH-ZQMTL-SG8YD-ENBQ6-8YTR5





Thank you in advance.