C224e/C284e/C364e/C454e/C545e cyan dev unit problems

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  • Tech Helpdesk
    Trusted Tech

    100+ Posts
    • Jul 2015
    • 112

    #151
    Re: C224e/C284e/C364e/C454e/C545e cyan dev unit problems

    Originally posted by copier tech
    This bulletin was recently released.

    It basically says not to let ANY unit run over life & keep the FW up to date.

    Most of my Bizhub users have high expectations so I replace all units before they cause a print quality issue, hence I rarely see this issue.

    [ATTACH]36145[/ATTACH]

    I don't understand why this bulletin was recently released as my bulletin KM UK was dated 25th March 2015 and it is word for word the same as yours. If you were fortunate to be at the Dealer meeting last year KM Japan admitted that you cannot run any of the units over 150% of life.
    With these machines you can get away with a lot providing you replace the drums between 100 and 150% (latest) , TBU at around 100-150%, and feed the machine decent toner and you will be able to reset the units for a second life comfortably.

    Comment

    • Drcopy
      Technician

      50+ Posts
      • Jan 2017
      • 57

      #152
      Re: C224e/C284e/C364e/C454e/C545e cyan dev unit problems

      I have just read all the posts from the start, because one of my techs is now having this issue with the cyan depleting and causing print quality problem.
      Replaced the parts mentioned in this thread and as we speak now updating the firmware, drum life (C,M,Y,K) are below 100% as well.

      Waiting to hear from the tech after the update.

      Comment

      • Drcopy
        Technician

        50+ Posts
        • Jan 2017
        • 57

        #153
        Re: C224e/C284e/C364e/C454e/C545e cyan dev unit problems

        Originally posted by Drcopy
        I have just read all the posts from the start, because one of my techs is now having this issue with the cyan depleting and causing print quality problem.
        Replaced the parts mentioned in this thread and as we speak now updating the firmware, drum life (C,M,Y,K) are below 100% as well.

        Waiting to hear from the tech after the update.
        Just recieved confirmation firmware made no difference.

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 8059

          #154
          Re: C224e/C284e/C364e/C454e/C545e cyan dev unit problems

          The firmware wont correct a faulty dev unit, the firmware is designed to prevent a future cyan dev failure.

          You will still need to replace the cyan dev unit, or as I do keep the old units, pour out the dev & use it to top out others as they fail, its a cheap option but works very well.
          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk

          Comment

          • Tech Helpdesk
            Trusted Tech

            100+ Posts
            • Jul 2015
            • 112

            #155
            Re: C224e/C284e/C364e/C454e/C545e cyan dev unit problems

            Originally posted by copier tech
            The firmware wont correct a faulty dev unit, the firmware is designed to prevent a future cyan dev failure.

            You will still need to replace the cyan dev unit, or as I do keep the old units, pour out the dev & use it to top out others as they fail, its a cheap option but works very well.

            Good news, Katun are selling developers for the black units now !!!!

            Comment

            • Copier Addict
              Aging Tech

              Site Contributor
              10,000+ Posts
              • Jul 2013
              • 13994

              #156
              Re: C224e/C284e/C364e/C454e/C545e cyan dev unit problems

              Originally posted by Tech Helpdesk
              Good news, Katun are selling developers for the black units now !!!!
              Now, that's just asking for trouble. Lol

              Comment

              • femaster
                Service Manager

                1,000+ Posts
                • May 2011
                • 1448

                #157
                Re: C224e/C284e/C364e/C454e/C545e cyan dev unit problems

                Originally posted by copier addict
                Now, that's just asking for trouble. Lol
                Was thinking the same thing. With as many issues as they have with the OEM stuff, I wouldn't even want to fathom the problems with non-OEM!

                Sent from Tapatalk.
                A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                Comment

                • rinser
                  Junior Member
                  • Mar 2012
                  • 9

                  #158
                  Re: C224e/C284e/C364e/C454e/C545e cyan dev unit problems

                  Has anyone come to a solid conclusion on what causes these cyan developers to fail?

                  We have a few of these causing problems,

                  On one 224e machine, only the drums were over life and the developer failed at 27k mono 65k colour, the machine was running oem toner

                  We replaced the following:
                  Cyan Dev
                  all drum units
                  High Voltage board
                  updated the fw

                  but the problem returned after 35k again.

                  any ideas?

                  Comment

                  • habik
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Apr 2010
                    • 2014

                    #159
                    Re: C224e/C284e/C364e/C454e/C545e cyan dev unit problems

                    Originally posted by rinser
                    Has anyone come to a solid conclusion on what causes these cyan developers to fail?

                    We have a few of these causing problems,

                    On one 224e machine, only the drums were over life and the developer failed at 27k mono 65k colour, the machine was running oem toner

                    We replaced the following:
                    Cyan Dev
                    all drum units
                    High Voltage board
                    updated the fw

                    but the problem returned after 35k again.

                    any ideas?
                    Try vacuuming the ducts and change TX belt + TR.
                    .OK Google! ... will I need Berrocca this morning?
                    Firmwares HERE

                    Comment

                    • jonbonse
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Jun 2009
                      • 730

                      #160
                      Re: C224e/C284e/C364e/C454e/C545e cyan dev unit problems

                      Originally posted by allan
                      No problem on my machines. The toner add does not work together it is the same as C360 only change is the reed switches was changed to Photo interuptors because of the developer bieng added to the toner it would get stuck to the magnet inside the sub hopper. Are you reseting the dev tanks? >dealer trick = buy only black Dev tanks and convert to color much cheaper<. The sensors cant see color only density!
                      Can you get colour dev rather than buying the whole dev unit then?

                      Comment

                      • copier tech
                        Field Supervisor

                        5,000+ Posts
                        • Jan 2014
                        • 8059

                        #161
                        Re: C224e/C284e/C364e/C454e/C545e cyan dev unit problems

                        Originally posted by jonbonse
                        Can you get colour dev rather than buying the whole dev unit then?
                        Not officially.

                        However you can buy after market crap if you want to ruin your machine!
                        Let us eat, drink, and be merry, because tomorrow we may die!

                        For all your firmware & service manual needs please visit us at:

                        www.copierfirmware.co.uk - www.printerfirmware.co.uk

                        Comment

                        • Don N.
                          Trusted Tech

                          250+ Posts
                          • Nov 2011
                          • 409

                          #162
                          Re: C224e/C284e/C364e/C454e/C545e cyan dev unit problems

                          Originally posted by copier tech
                          Not officially.

                          However you can buy after market crap if you want to ruin your machine!
                          We're having good results with dev from copylite on c220 series. Likely same dev in both series. Same gram weight in bag, used 4e dev in c220 all colors working fine. Some c220 Y overtone/dusting prematurely, like 20k. No resolution there yet. Good drums, ITB not at yield yet.

                          Comment

                          • kmbthk
                            Junior Member
                            • Aug 2010
                            • 9

                            #163
                            Re: C224e/C284e/C364e/C454e/C545e cyan dev unit problems

                            20180320_151039.jpg
                            vacuum the toner filter duct before replace new cyan dev

                            Comment

                            • enricocopyline
                              Trusted Tech

                              Site Contributor
                              100+ Posts
                              • Jun 2018
                              • 113

                              #164
                              Re: C224e/C284e/C364e/C454e/C545e cyan dev unit problems

                              Was the solution found to this problem?

                              Comment

                              • Don N.
                                Trusted Tech

                                250+ Posts
                                • Nov 2011
                                • 409

                                #165
                                Re: C224e/C284e/C364e/C454e/C545e cyan dev unit problems

                                Originally posted by Don N.
                                We're having good results with dev from Clite on c220 series. Likely same dev in both series. Same gram weight in bag, used 4e dev in c220 all colors working fine. Some c220 Y overtone/dusting prematurely, like 20k. No resolution there yet. Good drums, ITB not at yield yet.
                                Had to switch to Ktn developer. Clite Dv was unpredictable. You can use C220 series in a 4e, just pull out the initial toner with aboout 30 halftones at 255 after setup is complete to get the 4e toner in & the c220 toner out. DV is the same. NOW Ktn has 4e color DV' available as of 1/20... It's more expensive but would have the 4e toner in it already.

                                Comment

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