Konica c224 e can't access service mode

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  • jotunn
    Senior Tech

    500+ Posts
    • Jan 2010
    • 570

    #526
    That's not quite unusual - modern browsers doesn't like self signed certicates, because they are not safe.
    Try to use Firefox and http protocol to log into copier, then go to [Security] -> [PKI Settings], then try to remove old certificate (if there is any), and create new one - but probably it doesn't completely resolve your problems.
    You can use certificate from the link below - should be better than self signed. Go to [Security] -> [PKI Settings] then import certificate from file, password: 123
    Encrypt and send files with a link that automatically expires to ensure your important documents don’t stay online forever.

    Comment

    • Tomax
      Junior Member
      • Dec 2024
      • 3

      #527
      Thank you very much, the printer recovered, although still chrome informs that the connection is unsafe

      Comment

      • image_123
        Technician
        • Apr 2024
        • 17

        #528
        Hey, I have after format my MFP and don't know the CE Admin password. Can you help me to reset it?
        Serial: AC75047700460
        MAC: 4ab505fa353a
        CE Passwort Request: ZXCKK-QDUUZ-XKG22-RUB8E-WQW2Y-GG8YD-ENBRG-8YTHP

        Comment

        • jotunn
          Senior Tech

          500+ Posts
          • Jan 2010
          • 570

          #529
          MAC address is wrong.

          Comment

          • image_123
            Technician
            • Apr 2024
            • 17

            #530
            Originally posted by jotunn
            MAC address is wrong.
            Hey, I have after format my MFP and don't know the CE Admin password. Can you help me to reset it?
            Serial: AC75047700460
            MAC: 0050aa4659c2
            CE Passwort Request: ZXCKK-QDUUZ-XKG22-RUB8E-WQW2Y-GG8YD-ENBRG-8YTHP
            @jotunn​​

            Comment

            • wgkingwy
              Technician
              • Jun 2023
              • 22

              #531
              Originally posted by jotunn

              Reset code for your machine
              MFP Serial Number AA2J081000312
              Reset Code ZJN2D-C4HWS-TDNR3-QN3DE-U6XHU-CG8YD-ENBRG-8ZDDJ

              --
              Regards
              Thank you,There is also a bizhub 458e
              Attached Files

              Comment

              • jotunn
                Senior Tech

                500+ Posts
                • Jan 2010
                • 570

                #532
                Originally posted by wgkingwy

                Thank you,There is also a bizhub 458e
                Reset code for your machine:
                MFP Serial Number AA6U081001692
                Reset Code RL4UQ-ZVNGH-GH5S3-EGSJN-3DE47-9G8YD-ENBRG-8ZDP7

                --
                Regards

                Comment

                • jotunn
                  Senior Tech

                  500+ Posts
                  • Jan 2010
                  • 570

                  #533
                  Originally posted by image_123

                  Hey, I have after format my MFP and don't know the CE Admin password. Can you help me to reset it?
                  Serial: AC75047700460
                  MAC: 0050aa4659c2
                  CE Passwort Request: ZXCKK-QDUUZ-XKG22-RUB8E-WQW2Y-GG8YD-ENBRG-8YTHP
                  @jotunn​
                  There is still something wrong with your data, can you post a photo of request screen?

                  Comment

                  • Tran Vu Anh
                    Junior Member
                    • Dec 2024
                    • 3

                    #534
                    Good morning, can someone help me please? I need the RESET CODE Konica 368eIMG_20241230_084849.jpg

                    Comment

                    • jotunn
                      Senior Tech

                      500+ Posts
                      • Jan 2010
                      • 570

                      #535
                      Originally posted by Tran Vu Anh
                      Good morning, can someone help me please? I need the RESET CODE Konica 368e
                      MFP Serial Number AA6V041002218
                      Reset Code 2EYXH-8R378-4B2M7-JF44X-HZG46-WG8YD-ENBRG-8ZTBP

                      --
                      Regards

                      Comment

                      • Edmar vaz da silva
                        Junior Member
                        • Oct 2024
                        • 4

                        #536
                        Originally posted by jotunn
                        Re: Konica c224 e can't access service mode

                        To be more accurate, procedure looks like:

                        Reference
                        To perform the CE Password Reset:
                        1. Press Menu
                        2. Touch [Counter].
                        3. Touch the following keys in this order
                        Stop -> 0 -> 0 -> Stop -> 0 -> 1
                        4. On your input password screen, touch the following keys in this order
                        Stop -> Clear


                        >
                        I'm genuinely curious what your idea of helping is

                        I'm gonna use tools intended for this task Why use screwdriver as a hammer?

                        [ATTACH=CONFIG]51303[/ATTACH]

                        > I believe only Konica can use that information and even protech support doesn't fully understand how its decrypted, only that is has embedded SN and some other info

                        Yeah, that's right, however I heard that someone broke the encryption 2 or 3 years ago. For me it wasn't worth time and effort, the easier way was "to get where I shouldn't".
                        What is the website address for this procedure?

                        Comment

                        • jotunn
                          Senior Tech

                          500+ Posts
                          • Jan 2010
                          • 570

                          #537
                          Originally posted by Edmar vaz da silva

                          What is the website address for this procedure?
                          This thread on copytechnet

                          Comment

                          • tsbservice
                            Field tech

                            Site Contributor
                            5,000+ Posts
                            • May 2007
                            • 7751

                            #538
                            Originally posted by jotunn

                            This thread on copytechnet
                            Lol 😂
                            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                            Comment

                            • Gabriel
                              Trusted Tech

                              Site Contributor
                              100+ Posts
                              • Jun 2006
                              • 139

                              #539
                              can you help me, this is serial number, Mac address and code
                              Attached Files

                              Comment

                              • Edmar vaz da silva
                                Junior Member
                                • Oct 2024
                                • 4

                                #540
                                Originally posted by jotunn

                                This thread on copytechnet
                                you can help me with this series number?
                                You do not have permission to view this gallery.
                                This gallery has 1 photos.

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