Konica c224 e can't access service mode

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  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5594

    #421
    i was only warning you to be cautious.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • Bsytech
      Technician
      • Sep 2024
      • 19

      #422
      Okay thank you appreciate it

      Comment

      • 黄圳发
        Technician
        • Sep 2024
        • 10

        #423

        Dear jotunn
        jotunn

        Please help me with reset code for a bizhub B658E, There was an error in my certificate management.




        Thank you so much!




        SERIAL NUMBER: 479J013005740




        Repair the request code :8AKXN-59W5Z-JBTE6-8QPUC-KM4HS-2AAAA-BJ5KV




        Request code: AMKUZ-PNFQ3-JJ7Y6-6U6Y6-KBZDJ-PVW5U




        If it's convenient ,I have another question. How to register the i-Option function? It requires a code.
        Attached Files
        Last edited by 黄圳发; 10-13-2024, 09:24 PM.

        Comment

        • femaster
          Service Manager

          1,000+ Posts
          • May 2011
          • 1429

          #424
          Originally posted by 黄圳发
          Dear jotunn
          jotunn

          Please help me with reset code for a bizhub B658E, There was an error in my certificate management.
          Thank you so much!

          SERIAL NUMBER: 479J013005740
          Repair the request code :8AKXN-59W5Z-JBTE6-8QPUC-KM4HS-2AAAA-BJ5KV
          Request code: AMKUZ-PNFQ3-JJ7Y6-6U6Y6-KBZDJ-PVW5U

          If it's convenient ,I have another question. How to register the i-Option function? It requires a code.
          That issue is a little bit different since you can already access service mode. You will need to do what is in the following post:


          For the i-option function, you will need to pay for a license code from Konica Minolta. There is no way around that requirement.
          A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
          My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

          Comment

          • MLDG_D
            Junior Member
            • Oct 2024
            • 2

            #425
            jotunn

            Could I please get a reset code for the following:
            SN: A92F021035342
            Request code: 2ANWY-5ZEP8-QPNBN-HPHNM-LMTXM-CG8YD-ENBRG-AYTLF

            Thanks in advance!

            Comment

            • jotunn
              Senior Tech

              500+ Posts
              • Jan 2010
              • 570

              #426
              Originally posted by MLDG_D
              jotunn

              Could I please get a reset code for the following:
              SN: A92F021035342
              Request code: 2ANWY-5ZEP8-QPNBN-HPHNM-LMTXM-CG8YD-ENBRG-AYTLF

              Thanks in advance!
              You've missed MAC address of the machine.

              Comment

              • MLDG_D
                Junior Member
                • Oct 2024
                • 2

                #427
                Originally posted by jotunn

                You've missed MAC address of the machine.
                mac is:
                00:20:6B:EC:CC:59

                Comment

                • jotunn
                  Senior Tech

                  500+ Posts
                  • Jan 2010
                  • 570

                  #428
                  Originally posted by MLDG_D

                  mac is:
                  00:20:6B:EC:CC:59
                  Reset code for your machine:
                  MFP Serial Number A92F021035342
                  Reset Code VER6R-GMSBE-YFE3Z-3GFAC-AK988-KG8YD-ENBRG-AYTN5

                  --
                  Regards

                  Comment

                  • BeardyDude
                    Junior Member
                    • May 2022
                    • 2

                    #429
                    Hiya, got a bizhub c224e at home (not profiting from this!) and realised the CE pass was non standard when trying to do a re-init to fix missing network settings from admin menu!
                    Serial: A5C4021183208

                    Mac: 00:20:6B:A9:853

                    4JMHL-FZ72F-HDBXM-5N79M-XQ7CF-SG8YD-ENBRG-AYTFZ

                    Can I get a reset code please?

                    I'd also love updated firmware, to fix SMB 1.0 limitation on scanning to NAS. Currently on A5C10YO-F000-GDJ-M1(00)

                    Comment

                    • jotunn
                      Senior Tech

                      500+ Posts
                      • Jan 2010
                      • 570

                      #430
                      Originally posted by BeardyDude
                      Hiya, got a bizhub c224e at home (not profiting from this!) and realised the CE pass was non standard when trying to do a re-init to fix missing network settings from admin menu!
                      Reset code for your machine:
                      MFP Serial Number A5C4021183208
                      Reset Code RNHJP-PRQZF-KC7UV-2AJ4E-5WYNS-CG8YD-ENBRG-AYTN3

                      --
                      Regards

                      Comment

                      • Bsytech
                        Technician
                        • Sep 2024
                        • 19

                        #431
                        Hi, guys please need reset code for this machine c308. Best regards

                        Printer serial number
                        A7PY047004590

                        Mac Address
                        00:20:68:40:68:80

                        CE Password Reset Request Code XKWXD-74ETT-53X64-XA7GU-BF30C-CGBYD-CHZOG-EYDDD

                        Comment

                        • jotunn
                          Senior Tech

                          500+ Posts
                          • Jan 2010
                          • 570

                          #432
                          Originally posted by Bsytech
                          Hi, guys please need reset code for this machine c308. Best regards

                          Printer serial number
                          A7PY047004590

                          Mac Address
                          00:20:68:40:68:80

                          CE Password Reset Request Code XKWXD-74ETT-53X64-XA7GU-BF30C-CGBYD-CHZOG-EYDDD

                          Check your data again:

                          Failed to verify the CE Password Reset Request Code.

                          The entered CE Password Reset Request Code, MFP Serial Number or MAC Address is invalid.

                          Comment

                          • Bsytech
                            Technician
                            • Sep 2024
                            • 19

                            #433
                            Hi, guys please need reset code for this machine c308. Best regards
                            Printer serial number
                            A7PY047004590

                            Mac Address
                            00:20:68:40:68:B0

                            CE Password Reset Request Code XKWXD-74ETT-53X64-XA7GU-BF30C-CGBYD-CHZOG-EYDDD
                            Thank you for reaching out the error is from Mac address have correct it.
                            Thank you am best regards

                            Comment

                            • jotunn
                              Senior Tech

                              500+ Posts
                              • Jan 2010
                              • 570

                              #434
                              Originally posted by Bsytech
                              Hi, guys please need reset code for this machine c308. Best regards
                              Printer serial number
                              A7PY047004590

                              Mac Address
                              00:20:68:40:68:B0

                              CE Password Reset Request Code XKWXD-74ETT-53X64-XA7GU-BF30C-CGBYD-CHZOG-EYDDD
                              Thank you for reaching out the error is from Mac address have correct it.
                              Thank you am best regards
                              Not only, I can see another one - instead of CGBYD should probably be CG8YD

                              Comment

                              • Bsytech
                                Technician
                                • Sep 2024
                                • 19

                                #435
                                Originally posted by jotunn

                                Not only, I can see another one - instead of CGBYD should probably be CG8YD
                                Yes thats true thank you

                                Comment

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