Konica c224 e can't access service mode

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  • jotunn
    Senior Tech

    500+ Posts
    • Jan 2010
    • 617

    #121
    Re: Konica c224 e can't access service mode

    Originally posted by foktser
    ]REQUEST CODE: TRFZG-CX8GA-FP5DV-PEC5R-DSTCW-9G8YD-EMZQH-EYTJZ
    You've made a typo - third group in your request code should be FP5DU

    Your reset code:
    MFP Serial Number A798021113886
    Reset Code XCH94-NG7A5-6C65C-QZT2U-CPAUN-WG8YD-EMZQH-EYTT7

    Comment

    • Konica_user
      Junior Member
      • Sep 2023
      • 9

      #122
      Re: Konica c224 e can't access service mode

      Dear Jotunn
      Please can you help me with the reset code for a bizhub C360i, I don' t remember the password to access the service mode.
      MFP SERIAL NUMBER: AA2J001000078
      MAC: 00:20:6B:10:56:0E
      REQUEST CODE: XCDD5-6B8EE-HRUM8-LQGZA-HY7DB-CG8YD-EMZQH-EZDLF

      Thank you so much

      Comment

      • jotunn
        Senior Tech

        500+ Posts
        • Jan 2010
        • 617

        #123
        Re: Konica c224 e can't access service mode

        Originally posted by Konica_user
        Dear Jotunn
        Please can you help me with the reset code for a bizhub C360i, I don' t remember the password to access the service mode.
        MFP SERIAL NUMBER: AA2J001000078
        MAC: 00:20:6B:10:56:0E
        REQUEST CODE: XCDD5-6B8EE-HRUM8-LQGZA-HY7DB-CG8YD-EMZQH-EZDLF

        Thank you so much
        Your reset code:
        MFP Serial Number AA2J001000078
        Reset Code JJ5K4-6HMSG-9NSYT-2HHJD-PMJUP-KG8YD-EMZQH-EZDNL

        Comment

        • Konica_user
          Junior Member
          • Sep 2023
          • 9

          #124
          Re: Konica c224 e can't access service mode

          Originally posted by jotunn
          Your reset code:
          MFP Serial Number AA2J001000078
          Reset Code JJ5K4-6HMSG-9NSYT-2HHJD-PMJUP-KG8YD-EMZQH-EZDNL
          Thank you very much Jotunn, I was able to enter service mode with the default password.

          Comment

          • wallberg
            Junior Member
            • Sep 2023
            • 3

            #125
            Re: Konica c224 e can't access service mode

            Hi Jotunn,
            Could you possibly provide a code for this c284e? Would be highly appreciated!


            Printer Serial Number: A5C2021020660
            MAC-address: 00:20:6B:8C:9A:7E
            CE Password Reset Request Code: YJMCT-A8C4P-RKMKA-7MVY5-Y8HBH-SG8YD-EMZQH-EZDRV


            Many thanks in advance!

            Comment

            • jotunn
              Senior Tech

              500+ Posts
              • Jan 2010
              • 617

              #126
              Re: Konica c224 e can't access service mode

              Imgur: The magic of the Internet
              Originally posted by wallberg
              Hi Jotunn,
              Could you possibly provide a code for this c284e? Would be highly appreciated!


              Printer Serial Number: A5C2021020660
              MAC-address: 00:20:6B:8C:9A:7E
              CE Password Reset Request Code: YJMCT-A8C4P-RKMKA-7MVY5-Y8HBH-SG8YD-EMZQH-EZDRV


              Many thanks in advance!
              Something is wrong with your data:
              Failed to verify the CE Password Reset Request Code.
              The entered CE Password Reset Request Code, MFP Serial Number or MAC Address is invalid.


              Please upload a photo of the machine panel with the data to imgur (Imgur: The magic of the Internet) and then send me a link.

              Comment

              • wallberg
                Junior Member
                • Sep 2023
                • 3

                #127
                Re: Konica c224 e can't access service mode

                Originally posted by jotunn
                Something is wrong with your data.
                Please upload a photo of the machine panel with the data to imgur and then send me a link.
                I apologize, a W became an M due to fat fingers Should have been:
                YJMCT-A8C4P-RKMKA-7WVY5-Y8HBH-SG8YD-EMZQH-EZDRV

                Also see Imgur: The magic of the Internet

                Thanks again!

                Comment

                • jotunn
                  Senior Tech

                  500+ Posts
                  • Jan 2010
                  • 617

                  #128
                  Re: Konica c224 e can't access service mode

                  Originally posted by wallberg
                  I apologize, a W became an M due to fat fingers Should have been:
                  YJMCT-A8C4P-RKMKA-7WVY5-Y8HBH-SG8YD-EMZQH-EZDRV

                  Also see Imgur: The magic of the Internet

                  Thanks again!
                  Your reset code:
                  MFP Serial Number A5C2021020660
                  Reset Code XD9ET-PSVE7-R6UGP-AWXPH-JDMJX-2G8YD-EMZQH-EZDT7

                  Comment

                  • wallberg
                    Junior Member
                    • Sep 2023
                    • 3

                    #129
                    Re: Konica c224 e can't access service mode

                    Originally posted by jotunn
                    Your reset code:
                    MFP Serial Number A5C2021020660
                    Reset Code XD9ET-PSVE7-R6UGP-AWXPH-JDMJX-2G8YD-EMZQH-EZDT7
                    Worked like a charm! Life-saver, thank you!

                    Comment

                    • Efcie
                      Junior Member
                      • Jun 2022
                      • 9

                      #130
                      Re: Konica c224 e can't access service mode

                      I Have a C364 which have the same problem. Please help me out here.

                      PRINTER SERIAL NUMBER: A5C1041009905
                      MAC ADDRESS: 00:20:6B:8E:C1:99
                      CE PASSWORD RESET REQUEST CODE: 39CSS-3HXPE-SZS4G-3F4EF-BY8JX-SG8YG-EMZRG-AYTNF

                      Thank you very much.

                      Comment

                      • jotunn
                        Senior Tech

                        500+ Posts
                        • Jan 2010
                        • 617

                        #131
                        Re: Konica c224 e can't access service mode

                        Originally posted by Efcie
                        I Have a C364 which have the same problem. Please help me out here.

                        PRINTER SERIAL NUMBER: A5C1041009905
                        MAC ADDRESS: 00:20:6B:8E:C1:99
                        CE PASSWORD RESET REQUEST CODE: 39CSS-3HXPE-SZS4G-3F4EF-BY8JX-SG8YG-EMZRG-AYTNF

                        Thank you very much.
                        Something is wrong with your request code, check once again all the data.

                        Comment

                        • Efcie
                          Junior Member
                          • Jun 2022
                          • 9

                          #132
                          Re: Konica c224 e can't access service mode

                          Originally posted by jotunn
                          Something is wrong with your request code, check once again all the data.
                          My Bad typo error, instead of D, i put G.

                          Correct one below:

                          PRINTER SERIAL NUMBER: A5C1041009905
                          MAC ADDRESS: 00:20:6B:8E:C1:99
                          CE PASSWORD RESET REQUEST CODE: 39CSS-3HXPE-SZS4G-3F4EF-BY8JX-SG8YD-EMZRG-AYTNF

                          Comment

                          • femaster
                            Service Manager

                            1,000+ Posts
                            • May 2011
                            • 1504

                            #133
                            Re: Konica c224 e can't access service mode

                            Originally posted by Efcie
                            My Bad typo error, instead of D, i put G.

                            Correct one below:

                            PRINTER SERIAL NUMBER: A5C1041009905
                            MAC ADDRESS: 00:20:6B:8E:C1:99
                            CE PASSWORD RESET REQUEST CODE: 39CSS-3HXPE-SZS4G-3F4EF-BY8JX-SG8YD-EMZRG-AYTNF
                            MFP Serial Number A5C1041009905
                            Reset Code YTBUT-CV77G-XDU8J-M3X38-6UZMW-6G8YD-EMZRG-AYTPL
                            A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                            My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                            Comment

                            • Efcie
                              Junior Member
                              • Jun 2022
                              • 9

                              #134
                              Re: Konica c224 e can't access service mode

                              Originally posted by Efcie
                              My Bad typo error, instead of D, i put G.

                              Correct one below:

                              PRINTER SERIAL NUMBER: A5C1041009905
                              MAC ADDRESS: 00:20:6B:8E:C1:99
                              CE PASSWORD RESET REQUEST CODE: 39CSS-3HXPE-SZS4G-3F4EF-BY8JX-SG8YD-EMZRG-AYTNF

                              thanks FEMASTER for your help, will try it out and update you.

                              Comment

                              • Efcie
                                Junior Member
                                • Jun 2022
                                • 9

                                #135
                                Re: Konica c224 e can't access service mode

                                Originally posted by Efcie
                                thanks FEMASTER for your help, will try it out and update you.

                                Thank you very much FEMASTER, it worked wonders..

                                Comment

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