Konica c224 e can't access service mode

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  • image_123
    Technician
    • Apr 2024
    • 17

    #361
    Sorry, could you please check it again for me

    MFP serial number: AA2M041017586
    MAC: 00:20:6B:4A:AE:C7
    Request code: ​ TDPM6-C9KE5-JA8VS-2KNV5-9QHZN-9G8YD-ENBQH-AZDDR

    Comment

    • jotunn
      Senior Tech

      500+ Posts
      • Jan 2010
      • 617

      #362
      Originally posted by image_123
      Sorry, could you please check it again for me

      MFP serial number: AA2M041017586
      MAC: 00:20:6B:4A:AE:C7
      Request code: ​ TDPM6-C9KE5-JA8VS-2KNV5-9QHZN-9G8YD-ENBQH-AZDDR
      What are you trying to do - now your machine have the same MAC Address but different Serial Number?
      Post a photo of machines panel with request code.​

      Comment

      • Desmond
        Junior Member
        • Aug 2024
        • 1

        #363
        Please can you help me with reset code for a bizhub C368, can't access the service mode.
        MFP serial number: A7PU027014342
        MAC ADDRESS: 00:20:6B:40:31:2B
        Request code: PU7KJ-ZHBMA-6W39G-3J4BC-CSR7E-2G8YD-ENBQH-AZDF7

        Thank you so much
        Last edited by Desmond; 08-23-2024, 11:57 AM.

        Comment

        • TEST10
          Technician

          50+ Posts
          • Jun 2010
          • 69

          #364
          I am in the same situation! In my case on a c364, I would greatly appreciate your help! IMG-20240822-WA0043.jpg

          Comment

          • jotunn
            Senior Tech

            500+ Posts
            • Jan 2010
            • 617

            #365
            Originally posted by TEST10
            I am in the same situation! In my case on a c364, I would greatly appreciate your help!
            Reset code for your machine:
            MFP Serial Number A5C1012000069
            Reset Code 96MSU-XG7C7-6SFD7-XFB8D-ES4RG-KG8YD-ENBQH-AZDHZ

            --
            Regards

            Comment

            • TEST10
              Technician

              50+ Posts
              • Jun 2010
              • 69

              #366
              Originally posted by jotunn

              Reset code for your machine:
              MFP Serial Number A5C1012000069
              Reset Code 96MSU-XG7C7-6SFD7-XFB8D-ES4RG-KG8YD-ENBQH-AZDHZ

              --
              Regards
              Really very grateful, really thank you, for the help!

              Comment

              • matts213
                Remarketer

                Site Contributor
                • Jan 2024
                • 28

                #367
                Completed
                Last edited by matts213; 09-03-2024, 07:25 PM. Reason: Changed part of MAC address to :D and uploaded screenshot

                Comment

                • jotunn
                  Senior Tech

                  500+ Posts
                  • Jan 2010
                  • 617

                  #368
                  Originally posted by matts213
                  Jotunn,
                  Hoping you can help with a reset on a C450i we received off lease.
                  Reset code for your machine:
                  MFP Serial Number AA7R011013355
                  Reset Code 9BN8E-7MH9D-L2RF8-2H7YT-EAVM2-2G8YD-ENBQH-EYDJ3

                  --
                  Regards

                  Comment

                  • MORENET OFIMATICA
                    Junior Member
                    • Aug 2024
                    • 6

                    #369
                    Dear Jotunn
                    Please help me with reset code for a bizhub C224e, I don't remember the password to access the service mode.

                    Thank you so much!

                    SERIAL NUMBER: A5C4021173702
                    MAC: 00:20:6B:99:A9:5A
                    CODE REQUEST: 7YLDV-8M2LL-2VZ7R-GDQXN-Y36GT-GG8YD-ENBQH-EYDHT
                    Attached Files

                    Comment

                    • jotunn
                      Senior Tech

                      500+ Posts
                      • Jan 2010
                      • 617

                      #370
                      Originally posted by MORENET OFIMATICA
                      Dear Jotunn
                      Please help me with reset code for a bizhub C224e, I don't remember the password to access the service mode.

                      Thank you so much!
                      Reset code for your machine:
                      MFP Serial Number A5C4021173702
                      Reset Code VX7B2-W7HBC-42VG8-UDJX2-5ZW7Y-SG8YD-ENBQH-EYDJV

                      Thank you for including the photo - it turned out to be useful, as you made mistakes in the transcription.
                      Letters U and V looks similar, so may be confusing.

                      --
                      Regards

                      Comment

                      • MORENET OFIMATICA
                        Junior Member
                        • Aug 2024
                        • 6

                        #371
                        Many thanks,jotunn!
                        It is working now.
                        Best wishes for you!

                        Comment

                        • Konik
                          Technician
                          • Apr 2020
                          • 16

                          #372
                          Help please.

                          B7SW8-7B8BL-NPCQ2-PV7U2-T5JY8-KG8YD-ENBQH-EYDLX
                          MAC: 00:20:6B:B5B:07
                          Serial: A7R0021223756
                          Biz c258

                          Comment

                          • Konik
                            Technician
                            • Apr 2020
                            • 16

                            #373
                            MAC: 00:20:6B:B5: "DB" :07

                            Comment

                            • jotunn
                              Senior Tech

                              500+ Posts
                              • Jan 2010
                              • 617

                              #374
                              Originally posted by Konik
                              Help please.
                              Reset code for your machine:
                              MFP Serial Number A7R0021223756
                              Reset Code QAKSR-59BF5-KAS65-N4AUR-KCZ7Y-SG8YD-ENBQH-EYDND

                              --
                              Regards

                              Comment

                              • Konik
                                Technician
                                • Apr 2020
                                • 16

                                #375
                                Thank you very, very, very much.

                                Comment

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